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PRIVACY POLICY

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Privacy Policy

Last updated: April 14, 2025

At Rock City Epoxy, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us — including through forms on our website or Facebook/Instagram ads.

1. Information We Collect

We may collect the following types of information:

Name

Email address

Phone number

Business name

Service interest (e.g. epoxy, polished concrete)

We only collect this information when you voluntarily provide it through our lead forms or contact methods.

2. How We Use Your Information

We use your information to:

Respond to your inquiries or quote requests

Contact you about your flooring project

Improve our services and customer support

We do not sell or share your personal information with third parties for marketing purposes.

3. How We Protect Your Information

Your information is stored securely and is only accessible to authorized team members. We take appropriate steps to safeguard your data and protect it from unauthorized access or disclosure.

4. Third-Party Services

We may use services like Facebook Lead Ads and Google Analytics to help deliver and monitor our advertising. These tools may collect non-identifiable data through cookies or pixels. You can manage cookie preferences through your browser settings.

5. Your Rights

You may request to:

Access or update your personal data

Ask us to delete your information

Withdraw consent at any time

To make such a request, email us at:

[email protected]

6. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us at:


Rock City Epoxy
Little Rock, Arkansas
📧 [email protected]
🌐 www.rockcityepoxy.com

TJ WARD

Owner of Rock City Epoxy

CONTACT US

We want to hear about your dream project!

Follow us on Social Media

@rockcityepoxyllc

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FAQ's

WHAT IS THE BEST OPTION FOR A FLOOR COATING REGARDING COST AND INSTALLATION TIME?

Many of our customers wonder about this. We want to guide you through the process to choose the best option possible for your space and needs, so we created a comparison table to help you with the basics, make sure to take a look at the HOME PAGE.

Also, we are available for a free consultation where we can explain all the best options available. Fill out the form below and we will be in touch within 24 hrs.

WHAT ARE SOME OF THE DESIGN POSSIBILITIES WITH EPOXY COATINGS FOR MY FLOORS?

Epoxy offers a wide range of design options for flooring. You can choose from solid colors, metallic finishes, or even create a custom look with decorative chips or flakes embedded in the epoxy.

Some creative applications include mimicking the look of natural stone or even incorporating three-dimensional objects.

WHAT KIND OF MAINTENANCE DO EPOXY FLOORS REQUIRE?

Epoxy floors are relatively low-maintenance. Regular cleaning with a mop and a non-abrasive cleaner is typically sufficient. Avoid using harsh chemicals or abrasive cleaners, as these can damage the epoxy finish.

HOW LONG DOES EPOXY FLOORING TYPICALLY LAST?

With proper care, epoxy flooring can last for 10-20 years or even longer.

IS IT POSSIBLE TO APPLY EPOXY COATINGS TO EXISTING FLOORING?

Some cases allow for the application of epoxy coatings over existing flooring, such as concrete or tile. However, the surface must be properly prepared first, including being leveled, clean, and free of any imperfections.

ARE EPOXY COATINGS DIFFICULT TO INSTALL MYSELF?

Installing epoxy coatings can be a DIY project, but it requires careful preparation and following the manufacturer's instructions precisely. For the best results, some people prefer to hire professional installers.

CAN POLISHED CONCRETE BE SLIPPERY?

No, even when it has a glossy finish. Concrete actually provides a good level of foot traction and actually fares better than some other flooring choices such as lino or marble. Our sealers offer a good level of additional slip resistance to concrete floors too, although, as you would have to with any other flooring material, exercise caution walking on it when wet.

WHAT ARE THE BENEFITS OF POLISHED CONCRETE OVER OTHER FLOORING TYPES?

Polished concrete is incredibly durable, versatile and low maintenance. It works incredibly well with underfloor heating and what we like most about it - no two floors are the same.

DOES POLISHED CONCRETE STAIN?

Although polished concrete is not impervious to damage, concrete stains typically occur when an accidental spill is left to sit on the concrete surface for an extended period of time. Regular low-stress maintenance can help avoid this in most cases. As standard, we always apply a stain-guard sealer on your concrete after polishing it to make it relatively stain resistant. This sealer will repel spills and give you ‘reaction time’ with which to discover and clean the spill. Leaving it for a number of hours can result in the sealer being penetrated and stains appearing.

HOW DO YOU KEEP POLISHED CONCRETE FLOORS SHINY?

We recommend introducing a low stress maintenance routine to keep polished floors shiny and clean. This essentially consists of dry mopping daily to remove dust and grit brought in from outside and a regular wet mop using a PH neutral cleaner. For special occasions, you can also go over the surface with a high-speed burnisher - these machines can be affordable and easy to find for hire. The heat and friction burnishing causes can restore the surface sheen on a well-used floor.

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